Getting the best out of your employees is challenging and complex. It is also fundamental to business success. In fact, the rewards for being a great manager can be astounding. If your team are happy, motivated and well trained, the sky is the limit.
by Andy Margison
Although all employees are different, there are correct and incorrect ways to manage. In the years I have built my company www.zzaponline.com, I have learned 3 key ways to get the most out, my team.
Make employees your number 1 priority
Richard Branson, owner of over 400 companies and with a net worth of over $5.2 billion, stated “Put your staff first, customers second, and shareholders third”. Watch the video here: https://www.youtube.com/watch?v=dfMpL8Y_2cE
Steve Jobs also put a huge emphasis on who he hired. He said that his most important job was recruiting. His colleagues, who were part of the process, said they ‘agonised’ over hiring. Candidates would be interviewed for a whole day and were introduced to every employee in the building before a final decision was made. Watch the video here: hPps://www.youtube.com/watch? v=rQKis2Cfpeo
It is no coincidence that exceptional leaders put employees as a top priority. It is a key to success. By changing your attitude and realigning your priorities you will start to manage your team more effectively. Once you understand their true importance you will see the benefits of investing more time in individuals.
Create a strong company culture
A strong company culture starts at the top. Top management has to lead by example. They should embody what the company stands for. Management with one set of rules for themselves and another for the employees will never attain a successful company culture.
Good communication is imperative. An effective culture does not appear out of anywhere. Top management need to clearly communicate a common vision and employees need to feel they are part of it. If you are struggling to think of a vision for yourself and your company, I recommend you read my article “Learn your own way. The most underrated key to success.
Company culture can be overcomplicated. Once top management set the right example and effectively communicate their vision, this builds the foundation for employees to follow suit. Ultimately, creating a successful company culture.
Support and incentivise
Dictatorial style management does not produce effective teamwork. Good management is built on trust and respect. This can be challenging, especially with a disjointed team but you will be surprised what a few small changes can do.
If someone does a great job, praise them. If there’s an argument, take the time to understand both sides. If someone is struggling, support them. In essence, you need to care for your employees and help them improve. In return they will learn to trust and respect you.
Once trust and respect are established, a solid foundation is built that will support a creative drive and determination within your team. Clear, achievable targets should be set and if they are achieved, individuals should be rewarded and recognized. To truly motivate a team, there needs to be a great leader who inspires and drives the team forward.
Of course, this is all easier said than done. Effectively managing employees is an art. However, success leaves tracks. Steve Jobs and Richard Branson used these same principles and achieved huge success. They were vigilant and persistent. That’s what you have to be. No pain, no gain. Getting the most out your employees is one of the hardest tasks in business but also one of the most rewarding.
About the Author
I am the founder and director of ZZap Ltd. From an early age I have had a burning passion to run my own business. At the age of 9 I started my first car washing business, at 11 my own gardening business and at 14 I sold confectionary from my school locker. I have always loved entrepreneurism. I believe work ethic is the foundation to being successful. If you truly want something bad enough you can achieve it.